Cynthia R. Grosso is a corporate etiquette expert. She is the founder of the Charleston School of Protocol and Etiquette. In addition to the columns she writes, Ms. Grosso has appeared as an etiquette expert on the Dr. Phil Show, Oprah, Faking It and Perfect Proposal reality shows on TLC, written about in Woman’s Day Magazine, Marie Claire Magazine, The New York Times, Esquire Magazine, Businessweek and others. She is the host of Your Manners Matter radio show