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Should "I Am Rich" App Customers Get Refunds?

Yes, the developer should refund their money. 16% (135 votes)

Yes, but Apple should refund the money. They should have never let that app in the store in the first place. 13% (111 votes)

No. The app does what it says. If the customers didn't have $999.99, they shouldn't have bought it. 71% (613 votes)

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Total Votes: 859



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8 Comments
Jeremiah Knight
2008-08-08 12:18:37 ET

OK. Here's the deal. The app does exactly what it says and, to the casual downloader or under-informed, I can see how it might have been perceived as a joke.

Perhaps if the app were priced at $0.99, one could argue that it might have become ubiquitous - and, in so doing, would be a clear tongue-in-cheek and artsy poke at our notion of wealth. But $1K? C'mon. As a gag, it's only funny to those of us who didn't buy the app at the expense of the poor suckers who did. As a result it ceases to be 'artistic expression' and smells more like injurious phishing. The developer should refund the money to the poor saps who bought the app.

Mr. Cranky Pants
2008-08-08 13:29:59 ET

At the very least, the developer should refund the money to the "accidental" purchase; it's called customer service. (The excuse seems plausible enough...)

Dr. Strangepork
2008-08-08 13:50:00 ET

Yeah, refund the idiot's money but it's pretty obvious when you click "buy" that that is what you're doing.
If anything, perhaps Apple should make you enter your password twice (or ask you are you sure you want to purchase this application? after entering your password) before purchasing any app over $9.99.
Taking it out of the App Store is not a correct response. The developer should have the chance to make money just like everyone else.

Enoch
2008-08-08 14:57:31 ET

It's very clear that the ones who purchased the app wanted to say "I am rich" and so they did receive what they paid for. They can now say, "See, I am rich enough to buy this kind of useless app!" LOL...

2008-08-08 19:13:09 ET

I also think the money should be refunded by the developer, most sellers do. However I do not agree with Apple's decision to pull the app. Why is this any different from the million dollar homepage ? Who is apple to measure the usefulness of an app for an end user.
Considering the app is no longer available and has become so notorious on the www, I bet the original buyers can sell it for twice what they paid ;)

2008-08-09 01:57:22 ET

If it does what it says on the box, the buyers have bought what they were promised. There should not be any refunds. If the app is fit for purpose and in this case on the box it says it does nothing then there is no harm and no foul

Sanguine Entity
2008-08-09 17:41:09 ET

It's a hard lesson on the poor soul who paid a thousand dollars to be laughed at but there is no remorse for his mistake. The seller is now not aloud to make 1k on the idiot rich because of one idiot poor. Hard lesson to learn but t wouldn't be the first time a middle classes "non rich" person was screwed by an online order and couldn't be helped by customer service. It's a shame but there is no excuse for buying it. If you had the money in your bank account to afford such a ridiculous thing then you can afford to learn from the mistake.

Priyank
2008-08-14 03:17:58 ET

Who decides if a LouisVitton handbag is really worth 10 grands I am willing to pay for it? Does anyone have any objection if I am willing to shell out a million bucks for an artwork?

Value is the price is what someone is willing to pay for something.

To protect the consumer, Apple could probably come up with a money-back policy. The seller refunds the money in a week, if asked for, no questions asked.


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