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What Matters to Ecommerce Customers? (Select one or more)



It’s easy to find products that meet my criteria quickly.

The products I need are available in my timeframe.

I can easily compare and contrast similar products.

I can read and trust other customers’ reviews.

I can complete a purchase with very few steps.

I trust the integrity of the merchant and the quality of the products on offer.

I know that I’m getting a fair price.

I know that the products will be delivered on time.

I know that it will be easy to return or exchange.

Other

Other:

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http://www.customers.com/polls.aspx

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