Isolate infected computers in a Walled Garden until the user cleans them. 13%
Steer them toward a Web site (preferably their own) where they can fix the problem themselves. If they don’t after two tries, then isolate them. 0%
Turn it into a revenue generator by offering to fix the machine for the customer. 38%
The ISP should find a network-based solution because the desktop problem is too pervasive. 50%
