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What’s the biggest problem with carrier surcharges? (Poll Closed)

Surcharges are not explained in advance. 17%

Surcharges are not detailed on the bill. 0%

Customers are being overcharged. 4%

Rates are kept artificially low while surcharges make up the difference. 30%

It’s difficult to compare carrier rates with the “hidden” charges. 39%

Agents are not compensated on surcharges. 9%

N/A – surcharges have been the same for years. 0%

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See this poll in action: This poll is currently posted at this URL...
http://www.phoneplusmag.com/hotnews/poll-biggest-problem-carrier-surc...


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