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The State Corporation Commission in Virginia wants to levy fines of up to $10,000 per day for not meeting service levels. Is it fair? (Poll Closed)

No. Service levels determine customer satisfaction and dissatisfied customers can go elsewhere. 25%

Yes. Dissatisfied customers have nowhere else to go. 25%

No. The commission has no reasonable and measurable metrics in place. 8%

Yes. Telecom is still a utility and must be treated as one. 42%

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http://www.billingworld.com/news/briefs/poll-fines-telcos-service.htm...


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