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What's the number one indicator of a customer-centric B2B vendor?



Customer satisfaction score

Customer retention level

Net Promoter Score

Written service level agreement

Financial stability

Industry reputation

Other:

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1 Comments
2009-08-30 14:37:56 ET

They think PAST how we buy, to how we will be use their product and service. they don't just sell, they contribute to our success


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