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Should carriers renew agent accounts? (Poll Closed)

Yes, the carrier owns the customer. 11%

Yes, but only if the agent does not have a good retention strategy. 14%

Yes, but only if the account is in jeopardy. 3%

Yes, but only with the permission of the agent. 43%

No, retention is the responsibility of the agent. 9%

No, the agent owns the customer relationship. 20%



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